Earlier this week, Paula Cusati shared with the TELUS Talks Business Community feedback from a flex work technology “Sneak Peak” event in Vancouver (include link to previous post). In partnership with Research in Motion (RIM), TELUS hosted a second event on Thursday across the mountains in Calgary.
Flexible work requires flexible technology and to the excitement of all, RIM demonstrated a pre-production version of the Playbook tablet. In short, the Playbook is an impressive, professional grade device for business. If you’ve never seen a preview of the Playbook, here’s a great video overview of its business specifics features:
Since there are many places online where you can find videos and specifications for the new Playbook (great sources include http://ca.blackberry.com/playbook-tablet/ and http://blogs.blackberry.com/), let’s look at it from another angle. How does a business interested in using tablets start to build their business case?
Desire: The growth of flexible work
The Flexible work movement (the ability to work in the office, at home and on the move) has grown dramatically over the past decade. It was not long ago when everyone traveled and worked at one central office. We went there because that’s where the people, documents and systems were. Then technology helped us break the rules. Today’s workforce has the ability to connect with people, information, tools and systems from just about anywhere and at anytime. In fact today the typical knowledge worker is away from their desk more than 60% of the time.
But does the typical employee want flexible work options? Here are some statistics to build the case:
- 73% of companies report higher productivity and loyalty.
- 89% indicated that a flex work program makes the company more attractive.
- Flexible work is the second most important consideration for a new employee after pay.
It’s easy to conclude that employees want flexible work and data specific to your company is the first element of a good business case.
Segmentation: One size doesn’t fit all
It would be nice if every member of your team were all the same. Everyone having the same desk, same computer and same technology needs. The reality is that today’s employees have a variety of needs and expectations that stem from their job type, work tasks, location and work style.
By segmenting your workforce into work style based categories, you can identify employees who would benefit the most from flexible working technologies. As the segmentation evolves, specific employee groups can be identified as receiving the greatest value for tools such as tablets.
Predict: Your Triple Bottom Line
Business cases always come down to dollars and cents (and sense). When examining flexible work, the Triple Bottom Line approach of Planet, people and profit is an effective system.
- Planet : What is your environmental return? By shifting to a more flexible work environment and using flexible technology such as tablets, you are likely to see a reduction in miles traveled, carbon footprint and fuel costs.
- People: What is your employee return? Imagine freeing up 60 to 80 minutes in your day because you don’t need to go into the office today. That’s the typical 2-way commute time in a major Canadian city. Research tells us that 60% of that time is re-invested back into the business.
- Profit: What is your return on investment? Top level financial benefits are primarily driven by real estate consolidation, fuel, maintenance and depreciation for employees. These financial impacts can be quite significant for large organizations.
Assistance: Ask for it
Making the case for tablets like the Playbook and flexible work in general isn’t a simple task. Look for support from companies who have deep experience in flexible work themselves and ask the tough questions. Questions such as: Have you calculated your real estate cost savings? How many metric tons of greenhouse gases did you save last year? How many of your employees currently operate under a flexible work arrangement and have mobile technologies such as tablets?
An example of a valuable support system is a tool called Quickstart, which is available through TELUS. In essence, it allows you to run an objective flexible work assessment, validate employee segmentation and report on the estimated triple bottom line impacts. Just fill out a contact form if you would like a demonstration.
Stay tuned to TELUS Talks Business for more news and information about technology for Flexible Work in the weeks ahead.






































































