Skip navigation
TELUS Talks Business
Community > Talking Business > Authors > Peter.Hartl
1 2 3 4 Previous Next

Talking Business

54 Posts authored by: Peter.Hartl
0

Earlier this week, Paula Cusati shared with the TELUS Talks Business Community feedback from a flex work technology “Sneak Peak” event in Vancouver (include link to previous post). In partnership with Research in Motion (RIM), TELUS hosted a second event on Thursday across the mountains in Calgary.

 

blackberry1.jpg

 

Flexible work requires flexible technology and to the excitement of all, RIM demonstrated a pre-production version of the Playbook tablet.  In short, the Playbook is an impressive, professional grade device for business.  If you’ve never seen a preview of the Playbook, here’s a great video overview of its business specifics features:

 

 

Since there are many places online where you can find videos and specifications for the new Playbook (great sources include http://ca.blackberry.com/playbook-tablet/ and  http://blogs.blackberry.com/), let’s look at it from another angle.  How does a business interested in using tablets start to build their business case?

 

Desire: The growth of flexible work

 

The Flexible work movement (the ability to work in the office, at home and on the move) has grown dramatically over the past decade. It was not long ago when everyone traveled and worked at one central office. We went there because that’s where the people, documents and systems were. Then technology helped us break the rules. Today’s workforce has the ability to connect with people, information, tools and systems from just about anywhere and at anytime.  In fact today the typical knowledge worker is away from their desk more than 60% of the time.

 

But does the typical employee want flexible work options?  Here are some statistics to build the case:

 

  • 73% of companies report higher productivity and loyalty.
  • 89% indicated that a flex work program makes the company more attractive.
  • Flexible work is the second most important consideration for a new employee after pay.

 

It’s easy to conclude that employees want flexible work and data specific to your company is the first element of a good business case.

 

Segmentation: One size doesn’t fit all

 

It would be nice if every member of your team were all the same. Everyone having the same desk, same computer and same technology needs.  The reality is that today’s employees have a variety of needs and expectations that stem from their job type, work tasks, location and work style.

 

segmentation.jpg

 

By segmenting your workforce into work style based categories, you can identify employees who would benefit the most from flexible working technologies.  As the segmentation evolves, specific employee groups can be identified as receiving the greatest value for tools such as tablets.

 

Predict:  Your Triple Bottom Line

 

Business cases always come down to dollars and cents (and sense).  When examining flexible work, the Triple Bottom Line approach of Planet, people and profit is an effective system.

 

planet-people-profit.jpg

 

  1. Planet : What is your environmental return?  By shifting to a more flexible work environment and using flexible technology such as tablets, you are likely to see a reduction in miles traveled, carbon footprint and fuel costs.
  2. People:  What is your employee return?  Imagine freeing up 60 to 80 minutes in your day because you don’t need to go into the office today.  That’s the typical 2-way commute time in a  major Canadian city. Research tells us that 60% of that time is  re-invested back into the business.
  3. Profit:  What is your return on investment?  Top level financial  benefits are primarily driven by real estate consolidation, fuel,  maintenance and depreciation for employees.  These financial impacts can  be quite significant for large organizations.

 

Assistance: Ask for it

 

Making the case for tablets like the Playbook and flexible work in general isn’t a simple task.  Look for support from companies who have deep experience in flexible work themselves and ask the tough questions.  Questions such as:  Have you calculated your real estate cost savings?  How many metric tons of greenhouse gases did you save last year? How many of your employees currently operate under a flexible work arrangement and have mobile technologies such as tablets?

 

An example of a valuable support system is a tool called Quickstart, which is available through TELUS.  In essence, it allows you to run an objective flexible work assessment, validate employee segmentation and report on the estimated triple bottom line impacts.  Just fill out a contact form if you would like a demonstration.

 

Stay tuned to TELUS Talks Business for more news and information about technology for Flexible Work in the weeks ahead.

1,526 Views 0 Comments Permalink Tags: blackberry, flexible_working, flexible_work, tablet, business_case
0

Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.


Whether it means jotting down a customer name and phone number, capturing an idea or creating a list, a good notepad is the unsung “mission-critical” business tool.  However, as more and more business users are carrying Smartphones, the thought of migrating paper notes into a managed set of virtual notes is quite appealing.

 

Although apps such as Evernote do an amazing job at capturing and managing notes, some users feel that it makes note taking too restrictive.  For example, with a paper notebook, you can doodle a picture of your idea or draw a map – tough to do with most apps.  So today let’s highlight an app that calls itself “the digital notepad”.

 

Mental Note (Limited lite version free, full version $2.99 from the iTunes store) looks at note taking a little differently than most apps.  It allows you to combine four distinct types of input into one single note:  simple text, drawings, voice recordings and pictures.  Combining these four types into one note creates a dynamic note that is one step beyond what is possible with pen and paper (you can’t take a picture or email a copy of a note with a paper notebook!).

 

mental_note_splash.jpg

 

Using the app

 

Mental Note is a very straight forward app to use.  After launching the app, you will see a pre-created note called User Guide that is actually worth reading.  It shows excellent examples of how a note can be created and managed.  Beyond the User Guide, screen taps to create new notes and switch between input functions are easy to navigate, although identifying some of the icons may result in a small amount trial and error.

 

mental_note_home.jpg mental_note_user_guide.jpg

 

When creating notes I found it important to remember that I could use more than one type of input.  For example, let’s say that your work vehicle is making a strange noise.  You can pull out Mental Note and write a note to get it fixed, but also record the noise and draw a little picture of where you think the noise is originating.   Another example is when someone is giving you directions. You can conveniently record their voice and draw a map.

 

mental_note_blank_note.jpg

 

 

Inputting the note itself is straight forward.  Text uses the standard keyboard and the sketch/drawing function uses basic pencil, eraser, colour and thickness options.  From my testing, sketching on the screen takes some getting used to, but it’s very easy to do simple tasks like draw arrows or circles around items in a photograph.   Voice quality on memos is pretty standard and the photo function will be familiar to iPhone users, although it is unique to see it all integrated into one note.

 

mental_note_sample_note.jpg

 

Managing an existing note is also quite strong in Mental Note.  Sections of a single note, such as voice recording, can be deleted while keeping the rest of the note intact.  Notes can also be tagged to make searching easier (important if you have lots of notes).  Basic security is also provided with a password protection option.

 

mental_note_delete_sections.jpg

 

Sharing notes is also possible.  Options to email, save as an image and even share to Twitter are available.  I particularly appreciate the email as PDF function as the file type is easy for almost anyone to view.

 

mental_note_export.jpg

 

Conclusion

 

The question that some may be thinking:  Is Mental Note better than Evernote, the current king of Smartphone note taking?   Evernote does a spectacular job of capturing, organizing and sharing notes.  It also has the ability to manage notes from almost any computer or Smartphone which Mental Note does not offer.  However, Evernote doesn’t provide the same paper notebook sketching capabilities that Mental Note does – a major plus for some users.  It all depends on how you like to capture notes.

 

The bottom line is that Mental Note is worth a download.  Try the lite version for a day and see how it fits into your business note taking.  It’s unique enough that you may find it the perfect business match.

1,458 Views 0 Comments Permalink Tags: mobile_working, app, iphone, app_week, evernote, note_taking, note, mental_note, organization
0

Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.


Like many others across Canada, I grew up in a family where the fridge was covered in magnets.  There were probably 20 or 30 of them from all kinds of companies around the city and they valiantly held up shopping lists and pencil crayon art.  I don’t remember what most of the magnets said, but there is one that still stands out.  It was for a company that made exterior signs and the magnet simply said: “No sign is a sign of no business”.   It’s a simple, but strikingly relevant slogan.

 

While traditional signs are still important, websites have become the “virtual sign” where customers and prospects can learn and interact with a business 24 hours a day, 7 days a week.  However, like an exterior sign, a website is only good when people look at it. Data such as hits, visitors, location, bounce rates and time on site all tell you if people are visiting your website, staying around to interact and coming back for more.  Google Analytics is one of the more popular tools for tracking and if you already have it setup on your website, you are going to love this week’s app.

 

Analytics for iPhone ($6.99 from the iTunes store) provides surprisingly comprehensive access to your website Google Analytics data while on the go.  $6.99 may seem high, but in return you receive access to 55 different reports, the ability to login to view multiple sites under your Google account and an app that is a pleasure to use.

 

analytics_splash_screen.jpg

 

The power to access analytics from a mobile device can be of strong value to business users.  Everyone is tight and on time and it’s not always top of mind to find out how your website is performing.  Now, you can pull out your iPhone and with a few touches view comprehensive reports.  It saves time, improves productivity and supports decisions with real data.

 

analytics_home_1.jpg

 

Using the App

 

After logging in to your Google account and selecting one of the domains you are monitoring, an easy to navigate main screen appears.  The first three items are logically presented and likely the pages most users will want to see first.  Dashboard presents a spectacular view of the past 30 days activity on the site (date ranges can be adjusted).  It includes a visit overview of all the key site performance metrics including hits, unique visitors, bounce rate and more.  It’s a nice bonus that whenever one of these top metrics is touched, a corresponding bar graph will be generated.

 

analytics_dashboard.jpg

 

The Dashboard also includes data such as referral type, referral sources (telling you if those ads or LinkedIn posts have been effective), location data such as country and city of viewers and which of your pages is the most popular.  The ability to view a snapshot of this data through a mobile device is extremely valuable to prepare for meetings or support decisions wherever you are.

 

Moving away from the Dashboard and back to the main screen you will find two extremely valuable views – Today and Yesterday.  While providing similar information to the Dashboard, these views provide fast access to what is happening on your site right now.  This is especially useful if you are running promotions on your website or want to judge the success of an advertising campaign that is currently in motion.

 

analytics_yesterday.jpg

(this website had a bad day!)

 

Going deeper in the app, there are literally dozens of data points that can be analyzed from basics such as location and browser type to more complex operations such as eCommerce reports and Ad campaign results.  Very easy to use

 

analytics_country.jpg

 

Conclusion

 

If you use Google Analytics for your business, Analytics for iPhone is the must have app to access data on the go.  The app very is easy to use; in fact it’s easier to use than a laptop to monitor day-to-day trending.

 

The real value of the app comes with use. You will find that since it’s so easy to check your traffic data, you will be more likely use the information to positively influence or support decisions around your business and website.

497 Views 0 Comments Permalink Tags: mobile, mobile_working, app, iphone, app_week, website, data, analytics, google_analytics, metrics
0

Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.

 

How many different user ID's and passwords do you have?  Start with the basics like email or a Google account and then add in business specific passwords such as alarm codes, wireless routers and bank or purchasing account numbers.  It's not uncommon for a business user to have 20, 30 or more passwords, PIN numbers or secure phrases.  But how do you keep track of them all?

 

The most common solution is really not a solution at all: use the same password for everything.  Managing your website login for movie tickets with the same password as accessing your business banking records isn't a balanced approach.  Another solution is to write down all of the passwords in a notebook, attach sticky notes to your computer or use the virtual notes feature on a program such as Microsoft Outlook.  Not only do these options put your data at risk, they aren't the most mobile friendly (just imagine losing your notebook and a thief finding your password list – jackpot!). 

1Password Pro ($14.99 from the iTunes store) is an iPhone based solution that securely manages all of your passwords, logins and other important codes on the go.  When you think about it, managing passwords using a Smartphone app makes really good business sense – you always have the phone with you so management is convenient and in real-time.  The same goes for an iPad as more business users work on the go with a tablet style device (the Pro version works on both an iPad and iPhone).

 

 

When it comes to passwords, security is the number one concern.  1Password Pro uses 128 bit AES encryption to store passwords and control program access.  This level of security is similar to what financial organizations use to secure Internet banking data.  For those who are interested, a full description is available on the Agile Web Solutions website.

 

1Password_Pro_1.jpg

 

Using the App

 

Accessing the program is done through two layers of security – a 4 digit pin code to access most passwords and a master password (anything you choose it to be) to access restricted areas or to make program changes.  If you already use a password to secure your iPhone, it's a good idea to make these passwords different in order to take advantage of the second layer of security.

 

1Password_Pro_login.jpg

 

The app itself is very clean looking and friendly to use.  A new user can get up to speed and add their password data within seconds.

 

Once in the program, 1Password has four main category icons to sort existing data:

 

  • Logins –  Simple website login/password combinations. This is where you would keep items like your Gmail, Aeroplan and TELUS Talks      Business logins. 
  • Accounts – Stores more complex account information. For example, databases where a server, port, user ID, password, etc, are all required. 
  • Wallet – Secure personal items including credit card numbers, memberships and licences.
  • Passwords – Generates and stores a complex password.  Probably the most useful section as it helps you create unique and highly secure passwords that you would be unlikely to remember without assistance.
  • Notes – Once you add your first note, Notes will replace Passwords as one of the main category icons. Consider this feature a      secure version of your sticky notes and add whatever text you desire.

 

1Password_Pro_home.jpg  1Password_Pro_add_login.jpg

 

When you want to add new passwords, you can go directly through the main category icons, however I have found it much better to select the last category – More – and then selecting Add.  From the Add screen, options are easily available to add everything from Software activation codes to generating a new password.  Very easy to use.

 

1password_pro_add_new.jpg 1Password_pro_password_generator.jpg

 

Backing up the items in 1Password Pro has both an automatic and a manual side.  First, like all iPhone/iPad applications, 1Password Pro is backed up during every iTunes sync.  Second, 1Password Pro offers the ability to both save an encrypted copy of the password database to a computer or wirelessly sync (over Wi-Fi) to a computer running the full desktop version of 1Password (which costs extra but does make all of your data easily sharable between business computers).

 

Conclusion

 

Passwords and security is often brushed to the side in favour of convenience.  1Password Pro provides an easy to use method of securing password data and managing its access all from the convenience of an iPhone.  Although its asking price may cause some to shy away, it's a small price in comparison to the value of your business data.

1,029 Views 0 Comments Permalink Tags: app, smartphone, iphone, app_week, ipad, security, password, 1password, 1password_pro
0

On August 12, small business owners and media in Calgary got the grand tour of something new at TELUS, a retail store specifically designed to meet the needs of our small business customers.

 

The store, located at 2520 23 Street NE, is designed as a powerful  knowledge centre for small businesses of various sizes – from five to 500 employees. It boasts a specialized sales force to help customers address their unique business situations with office-based and mobile technology.  All of the products in the store are for business customers.

 

TELUS-Business-Centre-Calgary.jpg

 

The special guest speaker was Cam Inglis from Marble Slab  Creamery. Aligned with TELUS’ goal to be a trusted advisor to businesses, Cam shared his insights with other business owners at the event on generating revenue and nurturing productivity and efficiency in the workplace.

 

Business Centre features

 

The team that designed the business centre spent months researching and designing an environment makes it easy for businesses of all kinds to understand and even test drive the technologies that can help them build their companies. Visitors to the store will find:

 

  • Three interactive digital zones that highlight specific business solutions:
        • Desktop Anywhere showcases landline solutions like Business One, TELUS Smart Hub and Mobile Internet Key.
        • Demonstrations of smartphones and wireless applications for business. An interactive display recommends a solution based on the specific industry, company size and business issue.
        • Mike demonstrations of push-to-talk solutions.
      • Two digital consultation tables for conducting private customer conversations.
      • A learning centre for hosting education sessions on products and solutions.
      • Private boardroom space for longer discussions.

       

      If you're in Calgary, please drop in and meet the team!

      1,590 Views 0 Comments Permalink Tags: strategy, 10-99, 100+, 1-9, calgary, yyc, telus_business_centre, sales
      0

      Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.


      The Apple iPhone is an excellent business companion and a number of recent software upgrades have enhanced support for users who synchronize wirelessly to Outlook via Microsoft Exchange.  Unfortunately there are a couple of commonly used Outlook/Exchange items which do not natively sync wirelessly, most notably Tasks and Notes.  Create a task or note on your desktop and it doesn’t automatically transfer to your iPhone wirelessly – not so great if you use those features regularly on the go (and we all know someone who has dozens of important Outlook sticky notes!).

       

      iMExchange for iPhone ($7.99 from the iTunes store) you never again have to be without your Notes or Tasks while on the go.  Add, edit or delete a task or note from either your desktop or iPhone and it will synchronized within seconds.  Since it connects directly to Microsoft Exchange, you don’t need to have any software running on your desktop computer.

       

      iMExchange_home.jpg

       

      iMExchange also adds one important feature for business users on the move – the ability to turn on, turn off and edit an Out of Office message directly from your iPhone.  If you’re like me and only remember to turn the Out of Office message after you’ve left for vacation, you will appreciate this feature!

       

      Setup

       

      IMPORTANT:  As many businesses use custom security levels and firewalls for their Microsoft Exchange installation, it is important to first download and test the FREE read-only version of iMExchange called iMLite Viewer. If your connection to Exchange works with the free version, it will work with the full version.  If it doesn’t connect, you didn’t spend $7.99 to find out it doesn’t work!

       

      Setting up iMExchange is a simple one page job.  Upon launching the application, an option for adding and account is readily available.  Add in the same credentials that were used to connect the email, mail and contacts portion of your iPhone and you will be up and running in seconds.  Multiple Exchange accounts are also permitted.

       

      iMExchange_homepage.jpg imexchange_account_settings.jpg

       

      Using the application

       

      iMExchange has a very intuitive, no-frills interface.  After selecting your Exchange account, choices for Tasks, Notes, Out of Office and Contacts are available.  In the case of Tasks and Notes, the current total of synchronized items is displayed.  Tasks and Notes are available in offline mode (when there is no 3G+ or Wi-Fi coverage) while Out of Office and Contacts require wireless service.

       

      From the Tasks screen, Tasks can be viewed, edited, deleted or added.    The creation of a task includes fields that are familiar to Outlook users including title, description, priority, category, start and due dates and a progress slider.   Notes are equally intuitive, however colour coding which may be used in Outlook only transfer as categories – the notes don’t actually change colour.

       

      imexchange_new_task.jpgimexchange_notes.jpg

       

      The Out of Office may look a little strange to some users. When viewing the alerts via this application, the HTML code of the alert text is displayed (this code equates to the color, font and size options you may have selected in Outlook).  If you know HTML, you can edit the code and text.  If you are unfamiliar with HTML, just delete everything that is there and type your new Out of Office reply.  It will come through as plain text when it is sent, but it will still work fine.

       

      imexchange_out_of_office.jpg

       

      Hidden gem?

       

      At first glance, the Contacts section of the app appears to have little value.  iPhone has enabled full Exchange Global Address Book searching for quite some time now.  However, this may be a hidden gem for some business users.

       

      Many iPhone Exchange users can go into their Contacts and search their Exchange Address book for users (this functionality depends on the Exchange setup).  In cases where items like an address or phone number are in the Exchange profile, they will appear.  Searching through iMExchange shows the same type of information, plus some additional data fields.  In testing with my corporate version of Exchange, I found information like an address or phone number through iMExchange that was not visible through a Contacts search.   If it works for you, it’s a nice bonus.

       

      Conclusion

       

      Overall, iMExchange is a straight forward and solid app for business users.  Whether or not you choose to spend the $7.99 on it depends on if you use Outlook/Exchange Tasks and Notes.  If you don’t use either of those features, it’s pricey to just have for the Out of Office and Contacts features.   Then again, if you are about to board a plane for a long vacation and are stressing about a forgotten Out of Office message, it may worth the peace of mind.

      1,200 Views 0 Comments Permalink Tags: business, mobile_working, smartphone, iphone, app_week, ipad, exchange, microsoft_exchange, imexchange, imlite_viewer
      0

      Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.

       

      Does this sound familiar?  You’re about to take a business trip and have great intentions of pulling out your laptop and working for part of the flight.  After the plane takes off and reaches cruising altitude, the person in front of you lowers their seat back and starts snoozing.   Fine for them, but your table tray suddenly forces a laptop screen angle only visible by a child.   To top it all off, you’ve seen all of the in-flight movies!

       

      If you have an iPhone in your pocket, there are a number of apps that can make that flight productive and, dare it be said, fun.   Here are five favourite in-flight use apps.

       

      1 - Read It Later

       

      Read It Later (free version and $4.99 Pro version available from the iTunes store) lets you save Internet web pages in order to read them later, even when you don’t have a wireless connection.  Web pages can be saved either from your iPhone or desktop computer and then viewed later from the Read It Later iPhone App.

       

      Once the downloaded copy of the webpage is stored on your iPhone, the Read It Later app allows you to read all of the content on the page.  Images come through at a basic quality, but it's high enough to see them clearly.  Just don’t forget to open the app and sync all of the web pages you have stored prior to leaving the gate.  If you forget this step, the app will not work properly.

       

      read_it_later_1.jpgread_it_later_2.jpg

       

      2 - Evernote


      Evernote (free from the iTunes store) continues to be a favourite app.  It’s great for organizing thoughts, creating lists and then searching what you entered.  Evernote also works well offline, with one important caveat:  If you want to see existing notes while offline you must select each note as a Favourite, or if you are a premium subscriber, set your notebook to be available offline from the sync tab.  New notes can be created at anytime no matter what settings you select.

       

      Here’s our Business App of the week: Evernote of Evernote from earlier this year.

       

      evernote1.jpg evernote2.jpg

       

      3 - iBooks


      Are you an avid book reader?  If so, you may have strong feelings about reading a book on an iPhone.  While it is different from reading a paper book, a flight is a great place to give it a try (which you can do for free).

       

      iBooks (free from the iTunes store) is Apple’s way to download and read books.  It includes a bookshelf to store your purchased book titles and easy access to a bookstore to purchase and download more.  If you haven’t tried iBooks before, it’s important to know that there are a number of free books available for download.  For example, a tour through the iBooks store this week found classic titles such as Treasure Island and The Adventures of Sherlock Holmes.  The number of books for sale continues to grow each week and includes many popular titles.

       

      ibooks1.jpg ibooks2.jpg

       

      Also consider Kindle for iPhone – the electronic book format supported by Amazon.ca.

       

      4 - Flight Control

       

      Business and iPhone games don’t usually mix, but on a long flight even top CEO’s can use a distraction.  Flight Control ($0.99 from the iTunes store) is a straight forward, but very addictive game.  In fact, it’s so addictive that I spent 4 hours playing it on an international flight earlier this year!

       

      The objective of Flight Control is simple:  direct planes to land on a runway.  The challenge is that planes don’t always use the same runway, fly at the same speed or arrive in a standard order.  Controlling the chaos is fun and gets your mind off work.

       

      flight_control_1.jpg

      flight_control_2.jpg

       

      5 - Glass Tower 2


      Almost every BlackBerry user is familiar with the game Brick Breaker.  I wouldn’t be surprised that if someone was tracking usage they would find it’s the most played Smartphone game in the air.  Although the game play is different, I consider Glass Tower 2 (free from the iTunes store, however additional levels are likely purchased within the app) a worthy iPhone alternative.

       

      Instead of focusing on speed, Glass Tower 2 is based on strategically removing coloured blocks in a way that keeps the “tower” from crashing.  Levels get progressively harder and a good amount of thought is often needed before taking any action (sounds a lot like business doesn’t it?).  Use caution though – solving the next level can become an obsession!

       

      glass_tower_2_1.jpg glass_tower_2_2.jpg

       

       

      Bonus tip: check your Mail settings before you leave


      Many business travelers consider Mail to be the “Captain Obvious” of in-flight apps.  Even short flights are great for reading email and queuing replies, deletes and new messages for processing after arrival.  But before you go, ensure you check your email setting for “Mail Days to Sync”.

       

      days_to_sync.jpg

       

      If you want to go back and work through 30 days of old messages, make sure they are in your iPhone before you leave.  When you are done, keep the new setting or change it back if you are short on device memory.

       

      Do you have a favourite in-flight app?  Post a comment and share it with the community!

      527 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, mobile_working, app, iphone, app_week, evernote, read_it_later, ibooks, flight_control, glass_tower_2, airplane, offline, air
      0

      Welcome to our App of the Week series where we highlight Smartphone and iPad applications for business.


      In today’s fast paced world, it can often be a challenge to manage and absorb the “river” of information flowing towards a business professional. The river is wide and includes items such as emails or memos, social networks such as Twitter and Facebook, blogs, newspapers, magazines, trade journals and research papers. Next, add in local, national and international news, personal interest content and viral YouTube videos and the river becomes a flood.

      For business users of Twitter or Facebook, the river of information can be like white-water rapids. The people you friend or follow may be sending links to great information, but it’s difficult to quickly scan through all of the articles and read through the most relevant.  As a result, it’s hard to stay up to date and many good articles go unchecked. So when an app comes along that potentially changes the way the river of information flows, my ears perk like a Terrier watching a steak hit the floor.

       

      Flipboard for iPad (free from the iTunes store) is a rather unique concept and refers to itself as “the world’s first social magazine”. In essence, it takes the links and information the users you follow on Twitter and/or Facebook friends are sending and it turns it into beautiful magazine format without any extra distractions. Since it builds the magazine from the links your social network is sending, the articles should, in theory, be relevant and interesting to you.  To supplement the magazine format, Flipboard also allows users to add in suggested content on a number of subjects such as news, sports, travel, photos, tech and style.

       

      flipboard_home.jpg

      Flipboard magazine "coverpage"

       

      Here is a highly recommended (and short) video from the makers of Flipboard which describes the app well:

       

       

      Using Flipboard

       

      A quick internet search for Flipboard will reveal that this new application has had birth pains.  After the initial launch on July 21st, Flipboard systems were overloaded and the application didn’t work as promised.  The key feature, magazine building based on Facebook friends and Twitter following, failed to connect and users were placed in a waiting list according to when they signed up.   Users downloading the application today may still experience a wait before the Flipboard is fully functional.

       

      Initial Challenges aside, Flipboard is a pleasure to use.  The interface is quick (especially flipping between pages) and its ability to combine images with text in a magazine style format makes articles a pleasure to read.   To start, each Flipboard user needs to build their virtual magazine with a maximum of nine sections of content.  After including core elements such as  Facebook or Twitter, users can choose from over 30 content topics.  The content comes from familiar sources and is very up-to-date.  I particularly enjoy Tech Trends and Fast Company for business tips and Overland and FlipPhotos on the personal side.

       

      flipboad_home.jpg

      Flipboard table of contents

      flipboard_content_selection.jpg

      Adding new sections of content to the virtual magazine

      flipboard_tech_influencers.jpg

      Sample view of the Tech Influencers section.

       

      For a business user, it just makes life easier.  For example, here is my Twitter stream in the iPad app Twitterific and in Flipboard.  It’s obvious which one is easier to read.

       

      twitterific_ipad.jpg

      Twitter stream using Twitterific for iPad

      flipboard_twitter.jpg

      Twitter stream using Flipboad for iPad

       

      It should be noted that Flipbook isn’t a replacement for Twitter or Facebook applications – it’s more of a compliment.   Flipbook isn’t designed for person to person communications or to manage and grow relationships with hundreds or thousands of friends.  It is, however, the perfect tool to sit back, read and absorb what is important to you.  I find it the perfect app to read while having a morning coffee or during an evening surfing session.  In the last week it has replaced my regular business RSS feed routine just after lunch.

       

      Long flight disappointment

       

      While Flipboard is a great app, there is one downfall for some business users.  Each time Flipboard is launched, it uses the 3G+ network or Wi-Fi to pull in the latest content.  This is a good thing because the information is always up to date.  Unfortunately this also makes Flipboard unusable on an airplane.  Hopefully an offline browsing feature will be available in the future to accommodate those long flights.

       

      Conclusion

       

      For business users, Flipboard helps funnel information from sources like Facebook, Twitter and other topical sources and turns it into a beautiful and easy to manage magazine format.   It saves time and makes the process of managing the river of information less stressful.  Flipboard will quickly earn a spot on the homepage of your iPad.

       

      Do you use Flipboard?  What are your thoughts?  Join the conversation by adding a comment below.

      2,110 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, twitter, app, balance, app_week, ipad, flipboard
      0

      iPhone 4 for Business

      Posted by Peter.Hartl Jul 30, 2010

      The highly anticipated, newly redesigned iPhone 4 is now available from TELUS. With its glass and stainless steel enclosure, the iPhone 4 is full of cutting-edge features that will keep you connected on Canada’s fastest mobile network.

       

      But what does the iPhone 4 mean for business? To help work through all of the available information, here is my top 5 list of iPhone 4 features business should be aware of:

       

      1 - Size and form factor

       

      The most obvious change to the latest iPhone is the new design. It’s simply beautiful and, like previous generations, feels solid in your hand. The front and back are made from the same type of glass that is used in helicopter windshields (aluminosilicate glass) which is harder, stiffer and more scratch resistant than plastic. In addition, the band is constructed from a specially forged CNC machined stainless steel. It all adds up to a sturdy and professional looking device.


      I particularly appreciate the change in width and depth – it’s both thinner and flatter. If you‘re like me and often wear a suit jacket or sport coat, you will barely notice the 9.3 mm thick phone in the breast pocket.

       

      2 - Audio quality and speakerphone

       

      Business users appreciate the value of a good speakerphone – especially the type that doesn’t involve someone asking “are you on a speakerphone”?  The problem with most speakerphones is their ability to silence background noise. The iPhone 4 offers the mobile professional an advantage.


      While most wireless devices only have one microphone, the iPhone 4 has two. The main mic, located next to the dock connector on the bottom, is for voice calls, commands and memos. The second mic , which is close to the headphone jack, works in partnership with the main mic to suppress background sounds. All this means conversations will be clearer and quieter - both on and off speakerphone.

       

      3 - Camera and video

       

      Smartphone photo and video quality has quickly improved over the years and, in keeping with this,  the iPhone 4 introduces a 5-megapixel camera and 720p HD video. These features make the iPhone 4 a viable replacement to a point and shoot camera or handheld video camera.  Plus, with the vast variety of apps available, it’s easy to record, edit and share right from the phone.


      The iPhone 4 also introduces a front-facing camera and an amazing video calling application called FaceTime. While connected via Wi-Fi, two iPhone 4 users can see and talk to each other real time. Not only is this a powerful person-to-person meeting and collaboration tool, it’s also great for business travelers who want to keep in touch with family members back home.


      One more item to note: since the front and back of the iPhone 4 are made of flat glass, the camera lens is well protected from dirt. A simple wipe with a clean cloth is all it needs to keep clean. As regular mobile photographer, I can tell you this is a spectacular design choice.

       

      4 - Battery life

       

      Apple has improved battery life with the iPhone 4.  Here are some of the stats:

       

      • Talk time: Up to 7 hours on 3G
      • Standby time: Up to 300 hours
      • Internet use: Up to 6 hours on 3G; up to 10 hours on Wi-Fi
      • Video playback: Up to 10 hours
      • Audio playback: Up to 40 hours

       

      In daily business, this translates to greater freedom from the charger.

       

      5 - iOS 4 software

       

      iPhone 4 is nicely equipped with the latest operating system, iOS 4 (iPhone Operating System version 4). iOS 4 offers multitasking capabilities for fast app switching, the creation of folders for easy organization of applications and enhanced business features such as data encryption, mobile device management, Global Address lookup, SSL VPN support and more.

       

      Check out our synopsis of iOS 4 here:  5 Ways Apple iOS 4 delivers for businesses

       

      Find out more

       

      Do you have questions about the iPhone 4 in your business? Is your business considering a switch to iPhone and don't know where to start? If so, you have two options:

       

      1. Add a comment with your question below – the community will help get you the answer you need.
      2. If you prefer a one-on-one business consultation, click the Contact link and a TELUS Business representative will contact you and share all the latest information you’ll need.
      684 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, business, smartphone, iphone, apple, ios_4, iphone_4, battery, speakerphone, size, camera, hd, quality
      1

      "So get away to where the boat leaves from. It takes away all of your  big problems. You got worries you can drop them in the blue ocean, but  you gotta get away to where the boat leaves from." - Zac Brown Band

       

      Summer is here and the draw of lakes, mountains and beaches is diluting enthusiasm to get work done. It's a time when Canadians "recharge their batteries", relax and take in the special beauty of this country. The reality, however, is that many of us simply can't take a true vacation during the summer. However, with a little preparation, time scheduling and technology, it is possible to enjoy the weather AND get your work done (think: mini working vacation).

       

      Camping is an activity that I particularly enjoy. Sitting in front of a warm campfire with friends and family is one of my favourite things. I know from previous trips to Crimson Lake Provincial Park in west central Alberta that the campground has excellent 3G+ wireless coverage so I decided to take an extended weekend and work from a campsite on Thursday and Friday (relaxing the rest of the weekend). It was a great experience.

       

      Here are my top 5 tips for working from a campground:

       

      1 - Let your campsite companions know your schedule

       

      If you plan on working from your campsite, let your campmates know well in advance. They are likely happy to give you the space, quiet and support you need during the day in order to have you enjoy the wilderness with them during the warm evenings.  However, if you say you will be done by a certain time, don't be late - they may be waiting for you to join in the fun.

       

      Although it's a little more challenging when children are along, it's not an impenetrable barrier. Ensure kids understand your schedule and that there are some times during the day when quiet is needed. As you take breaks during the day, take them for a walk, canoe ride or to simply toss stones into the creek. Both of you will enjoy the break and keep reminding yourself how much better it is than being at the office right now!

       

      2 - Setup a workspace

       

      Just like any mobile office, finding and setting up your workspace is crucial. If you have a trailer or camper, you can easily create a comfortable spot inside. If you are a tent camper, a picnic table is your best bet since they are sturdy and have lots of space.

       

      campsite_office.JPG

       

      Canadian summers can also bring a workspace challenge: weather changes. Would you be able to continue working if it rained?  Also remember that the hot sun isn't always good. Are you protected against sunburns?  Can you see your laptop screen due to glare? Will your equipment overheat in the sun?

       

      From experience, I have overheated both an iPhone and and iPad due to extended periods in the sun. They work again after cooling down, but it stops your productivity dead in its tracks.

       

      3 - Power

       

      For me, power is the biggest campground working challenge. If you have an RV that is connected to power, you can plug in with ease. If there is no power at your campsite, it is important to plan ahead. Consider taking along a car charger or an AC power inverter that can be plugged into a vehicle 12 volt outlet. Charging is often slower with these methods, but it does work. Spare laptop batteries are valuable as long as you remember the charge them before you leave.

       

      4 - Wireless connectivity

       

      High-speed wireless connectivity is continuing to expand all across Canada. Check coverage maps ahead of time and call the campground office beforehand to confirm with park staff that their Smartphones work in the area.

       

      My campground working kit is my standard mobile working companions: An Apple iPhone, a bluetooth headset and a 3G+ Mobile Internet Key connected to my laptop.  The combination of devices provides full high speed connectivity and voice calling on the go. In fact, I was able to video conference while at the campsite using the Mobile Internet Key and Microsoft LiveMeeting.

       

      5 - Dealing with distractions

       

      Campgrounds can be full of distractions - loud neighbours, friends enjoying the day and the beauty of nature. For me, the two biggest distractions are simple: animals and mosquitoes.

       

      campground_critter.jpg

       

      Campground critters are fun, but they can be more distracting than a viral YouTube video. Ever had a squirrel scurry through your legs and over the picnic table while you are on a conference call? (true story) Keep your workspace clean and your attention focused on your work. If that doesn't work, take pictures of the fauna with your Smartphone and share them with your jealous colleagues.

       

      Mosquitoes can be a big problems in some areas of Canada. While mosquito repellants can be effective, the constant buzzing can make working unbearable. If you are going to a known mosquito hotspot, consider working inside a bug shelter.

       

       

      Try it and share your experience!

       

      Working from a campground is a great experience. If you have never taken a working vacation before, please give it a try and let us know how it turned out.

      641 Views 1 Comments Permalink Tags: strategy, business, mobile, mobile_working, balance, smartphone, iphone, flexible_work, campground
      1

      You don’t have your laptop, but you get an email on your iPhone or iPad saying that last quarter’s figures have come out. Thankfully, there is a data report reader that is as functional as it is chic. Roambi, short for Roaming Business Intelligence allows you to interpret, view, store and interact with data using a gorgeous touch interface, curing you of some analytical apathy.


      The application is free to download from the iTunes Store and works on your iPhone, iPod Touch and iPad. It’s free to set up a lite account for personal use, which makes it a great way to try Roambi and get comfortable using it. The other two account types, which harness the full power of Roambi, are aimed at the corporate crowd. The Pro account, designed for companies and work groups, will run $99USD a year, and ES3, designed for enterprises, is priced specifically based on your needs. For the full rundown on all three account types check out this comparison chart.


      How it works

      Roambi creates stunning outputs that are perfect for presentations. The application comes loaded with a set of sample data for you to play around with. Once you have created an account, upload data from your computer, from a variety of programs such as Excel or Numbers. When you are using the application, you can sync with the Roambi server to find any new data sets that have been uploaded. The enterprise level account also allows you to import and analyze more intense data outputs, such as SAP readouts, IBM Cognos, and Microsoft Reporting Services. All you have to do is log in to Roambi on an iPhone, iPod Touch, or iPad and you literally have the data at your fingertips. For anyone who works with numbers, Roambi is a must try.

       

      info.jpg     pic.jpg


      What it is

      The most noticeable benefit of using Roambi is that it allows the user to interpret data any one of several ways. You can get a brief overview of the data (above left) or use PieView (above right), but it also allows you to select a data slice for more information. The “Cardex” allows you to flip through charts, just like a Rolodex, and the “SuperList” allows you to read your data in a spreadsheet. Arguably, the most powerful mode is “CataList” (below left) which is a great comparative tool. For example, the sample data set that comes with the application includes store location and type information. You can compare store categories against a number of different statistics, such as: sales, visitors and specific inventory over a given time period. Finally there is also a very in-depth trend analysis tool (below right).

       

      trends.jpg

      bar graph.jpg

       

       

       

       

      What it is not

      Despite its ability to display data, it’s not a data creation or collection tool, like Excel or Numbers. This can be frustrating if you want to edit on the fly.  Plus, because the application is so powerful and rich with features, some people might have a big learning curve. You will need to give yourself some time to test drive all of the features.


      Is it worth it?

      Given that the app is free, and you can try it out with a lite account, free of charge, it’ s definitely worth checking out. Upload your own dataset and run an analysis that is relevant to your business, rather than using the example numbers that are included. If you’re on the road often and your team analyzes data on a regular basis, then this application is worth piloting.


      Conclusion

      The Roambi application has the potential to be a business professional’s best friend. When important information is needed in a pinch, Roambi is there.
      Have you had the opportunity to use this app? If so, post your thoughts below.

      1,564 Views 1 Comments Permalink Tags: 10-99, 100+, 1-9, iphone, app_week, ipad, presentation, tools, data, analysis, roambi
      0

      Welcome to our App   of the Week series where we highlight Smartphone   and iPad applications for business.

       

      If you are a frequent business traveler, you already know how important it is to keep on top of your flight schedule.  A busy sales executive or consultant can often find themselves on four or more flight segments every week and missing a flight or being late for a meeting just isn't an acceptable option.  On the flip side, those who travel only occasionally for business also appreciate the need for punctuality and pre-flight organization.

       

      There are a variety of different ways to keep on top of your flight schedule.  Paper based flight itineraries are the most common, but they are only as current as the last time they were printed.  Email alerts are also available from a number of airlines, but if you fly with multiple air carriers, they become more difficult to manage.  Fortunately there is a Smartphone app here to help.

       

      Flight Track Pro ($9.99 from the iTunes store for iPhone or iPad, or the Android Market) takes your flight information and manages it with style.  Right off the top, I can confidently say that Flight Track Pro is the current leader in this space.  Here is why:

       

      flight_track_splash.jpg flight_track_map.jpg

      Loading and searching flights

       

      Adding your itinerary to Flight Track Pro is amazingly simple.  The first step is to create a profile at Tripit.com.  Next, log into Tripit via the Flight Track Pro application to create a link between the website and your app (you only have to do these steps once).  Then, simply forward your airline itinerary email to plans@tripit.com.  That's it.  Tripit will automatically scan the email for the required details and sync it with Flight Track Pro.  Within minutes your flights and their status are shown in the application.

       

      flight_track_search_1.jpg flight_track_search_2.jpg

       

      Flights can also be entered manually by flight number or through an impressive search of flights by airline, route and date.  Personally, I have found this feature to be ideal when planning a trip.  For example, if you want to know what all of the flights between Calgary and Toronto are on a certain day, Flight Track Pro will tell you with a very high level of accuracy.  Being able to look over all of the available flights from multiple airlines helps business users choose the ones that make best use of their travel time.

       

       

      Flight cancellations or delays

       

      If one of your tracked flights is delayed or cancelled, you will quickly receive an alert from the Flight Track Pro application.  Along with the notification, your flights will be updated to show the latest status.  In the event your flight is cancelled, Flight Track Pro will even make recommendations on replacements.

       

      flight_track_details_1.jpg  flight_track_details_2.jpg

       

      Consider this scenario as well:  You are sitting in the Edmonton airport waiting for your flight to Vancouver.  Looking out the window, you see that there is no plane at the gate.  Will the plane show up in time for your flight to leave as scheduled?  While the agent will do their best to provide updated information, Flight Track Pro has the ability to predict whether or not a flight will leave on time based on the previous leg of the plane.  This edge may mean the difference between hopping on another flight, beating a weather system to get home or grabbing a hotel for the night.  (Note:  this data isn't available for every flight, so experiment with your route and airline)

       

      Mapping

       

      The map feature of Flight Track Pro is the flagship feature.  In essence, you can track thousands of international flights in real-time via a full featured map.  Picture Google Maps, but showing the current location of the plane, approximate flight path, flight elevation and speed and even nearby weather systems.  Visually stunning for a mobile device and full of good useful information.

       

      flight_track_map_1.jpg flight_tracK_map_2.jpg

       

      The mapping feature is beautiful for picking up clients at the airport.  If you know their flight, just search it in Flight Track Pro and you will be able to map their in-flight location.  Still far away, stay at the office a little longer before leaving to pick them up.

       

       

      Calendar Sync

       

      An added benefit of using Flight Track Pro is a calendar sync feature.  If activated, your mobile calendar will automatically be booked during flight segments.  This is ideal for frequent business travelers, permitting colleagues to view and book open slots based on a more accurate picture of availability.

       

       

      Conclusion

       

      Flight Track Pro is a perfect business travel companion.  It keeps track of flights, notifies you if things change and displays it all in a beautiful, easy to use interface.  A top choice for iPhone, iPad and Android users.

       

      Have you had an opportunity to use this application?  What do you think?  Please join the conversation by adding a comment below.

      1,367 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, business, mobile, mobile_working, app, smartphone, iphone, android, app_week, ipad, flighttrack_pro, flight_track, travel
      0
      "Most people look at the line in front of them and will never cross it. When I see the line, I'm always looking to step over it and see what's on the other side. That creates opportunity."

       

      Controversial and brash as an NBA General Manager, in some circles, the mere mention of the name Mark Cuban evokes groans and cringes worthy of a pariah. In other circles however, the name Mark Cuban is held up as a model – a self-made billionaire entrepreneur who sold not one, but two technology start-ups at the height of their profitability and made off like a bandit.

       

      DSC_0638

      Image credit: yoderbaum

       

      With a net worth of 2.4 billion and a spot high on Forbes “World’s Richest People” list, Cuban is the architect and leader of a business empire that stretches from movie theatres and cable networks to mixed martial arts and high tech toilet seats to philanthropy and investigative journalism.

       

      Born into a working class upbringing in the Pittsburgh suburb of Mt. Lebanon, the precocious Cuban learned from a very early age that if he wanted something he was going to have to work for it. Cuban's first step into the business world occurred at age 12, when he sold garbage bags to pay for a pair of expensive basketball shoes.  By the time he was 20, Cuban had experimented with an assortment of get rich quick endeavours – he hawked powdered milk door to door, sliced cold cuts in a deli, gave disco lessons to sorority girls, set up a successful chain letter that ended up paying for a semester’s worth of university tuition and in perhaps the first sign of his future entrepreneurialism, during a newspaper strike in Pittsburgh, he sold papers he had brought in from Cleveland.

       

      Fast forward 30 years and Cuban, now 52 is sitting pretty as the owner of the Dallas Mavericks (one of the most financially successful NBA franchises), the owner of Landmark Theatres (the largest arthouse movie theatre chain in the US) and Chairman of HDNet (one of the first cable networks to make the shift to high-definition programming). But despite Cuban’s stratospheric ascent, were it not certain leadership rules he lives by, he never would have achieved the levels of success he currently enjoys today.

       

      Here are some of the leadership rules from the Mark Cuban playbook:

       

      1 - Know your customers – For Cuban, someone who has launched and financed over two dozen start-ups, successful leadership as an entrepreneur involves knowing your customers and putting yourself in their shoes.  During the early days at MicroSolutions, a computer consultancy firm and one of the first companies he started, Cuban used to stay up all night reading up on his customers’ businesses so that he could familiarize himself with where they were coming from.  For one building client, for example, he pored over architectural journals ad nauseam so he could, in his words, "talk the customer's talk" the next time they met.

       

      2 - Don’t be afraid to change your mind and set off in a new direction – While Cuban has led a number of companies to dizzying levels of success, he has also driven numerous businesses into the red and bankrolled projects that never got off the ground. From a ratings disaster reality TV series to a late night talk show that never materialized, Cuban has shown that a successful leader is one who is not afraid to move in a new direction, despite the ever-present risk of failure.

       

      Writing for Computer Reseller News in 1997, Cuban gave some indication of this ‘no fear’ attitude that would, if not lead him to success, at least allow him to find his way there. After writing about the hurdles he saw ahead for technology companies, he signed off with the line, "That's my story, and I'm sticking to it, until I change my mind."

       

      3 - Take responsibilities for your mistakes – While other professional sports team owners are content to watch the game in their luxury boxes, the self professed ‘superfan’ Cuban prefers to be on the sidelines in the heart of the action, a position that has gotten him into trouble on more than one occasion. Cuban has been fined 13 times by the NBA for critical statements he has made against the league and its referees and despite these numerous verbal errors, like a good leader Cuban consistently takes responsibility for his comments when he knows he’s crossed the line. Moreover, proving that actions speak louder than words when it comes to contrition, Cuban matches any NBA fines he receives with charitable donations of equal amounts.

       

       

      4 - Spend time in the trenches – One of Cuban’s most redeeming qualities as a leader is his everyman appeal – even when he was a multi-millionaire, Cuban didn’t shy away from the work that entry-level employees could have been doing. Cuban was willing to do the blocking and tackling to build a business, even if it meant thousands of hours of what others might think is tedious work.  When he launched the web radio company AudioNet he described himself as working crazy hours doing nothing but posting on forums and message boards and scouring the hundreds of online directories that should be linking to his company, finding email lists to advertise on and doing absolutely everything possible to generate interest and usage of his internet sports radio channel. Any other person who had already accumulated $30 million dollars in their short business career might have relegated these tasks down the bottom of the corporate totem pole. But not Cuban. He voluntarily put himself in the trenches and worked and worked and worked until he had built the company into a 330 employee business, where it was eventually acquired by Yahoo for a tidy $5.9 billion.

       

       

      What other ‘rules’ do you see good leaders follow? What leaders do you feel exemplify good leadership? Join the conversation by adding a comment below.

      1,806 Views 0 Comments Permalink Tags: strategy, 10-99, 100+, 1-9, business, tips, leadership, know_customers, mark_cuban
      0

      Welcome to our App  of the Week series where we highlight Smartphone  and iPad applications for business.


      Membership and rewards cards are everywhere.  If you travel for business, you probably have a stack of cards from hotels, rental car agencies and airlines (my travel rewards card stack is about 15 high!). Although there are often good rewards with membership, carrying all of those cards isn’t always practical - especially when you need to carry both business and personal cards together.

       

      Although some premium membership programs require a physical card for identification, most simply require a member number or a barcode that can be scanned.  So why carry all those cards?  It’s time to lighten your load and store all of the information on your iPhone.

       

      cardking1.jpg

       

      CardKing™ for iPhone (free from the iTunes store) is an easy to use app that is designed to record, store and display your membership cards.  Once cards are loaded, they are simple to retrieve and use.  Here’s how it works:

       

      Storing cards

       

      The process of adding new cards into CardKing™ is very simple.  First select one of the approximately 30 categories (they include airlines, hotels, restaurants, etc.) and see if your membership program is listed.  While I’ve had good success at finding Canadian membership cards already listed in the application (there are over a 1000 available and each automatically show the rewards logo), adding a missing program is done with a simple tap.

       

      cardking_airline_category.jpg  cardking_aeroplan.jpg

       

      Entering the number is easy.  If the membership card has a barcode, just select “Scan Barcode” and take a picture of the code with your iPhone.  If successful, all of the required information is automatically stored.  If there is no barcode on the membership card, simply type in the member number.  Take care to enter the number exactly as it appears on the card.

       

      cardking_photo_scan.jpg

       

      Retrieving and Using Cards

       

      When CardKing™ is opened, it first shows a list of all the cards that are loaded.  Simply tap the one you want to use and it will display full screen.  If a barcode is associated with the card, it will also be displayed. As an added bonus, some reward programs also include handy links to their website and customer service phone numbers.

       

      cardking_homescreen.jpg   cardking_shoppers-sample.jpg

       

      The idea of CardKing™ is that when the barcode is shown on the screen, you can simply hand your iPhone to a cashier, hotel staff, etc, and they should be able to scan the phone.  From personal experience, I have found that this scanning process is hit and miss.  Some scanners read the barcode off the iPhone perfectly, while others fail to read anything on the screen.  In this case, the number (which is also displayed on the screen) has to be entered manually.  It’s not as slick as just scanning the iPhone, but at least you still don’t have to carry all those cards.  Of note, the CardKing™ website has a good list of tips for scanning the iPhone screen.

       

      Business considerations

       

      CardKing™ is a great app for business users – especially frequent travellers.  However, there are a few items that should be known:

      1. CardKing™ doesn’t offer any in-app security.  This means that if someone accesses your iPhone they will also have access to anything in the CardKing™ app.  It would be wise not to use this app to store business critical passwords or payment account codes.
      2. According to the CardKing™ FAQ’s, the application does not collect or send personal data to any third parties or back to the app creators.
      3. Whenever you sync and backup your iPhone through iTunes, the CardKing™ app data is backed up.
      Conclusion

       

      Business users who have a pocket full of loyalty, membership or reward cards will appreciate how this app minimizes their wallets.  It’s easy to use and the price is right – free.

       

      Have you had an opportunity to use this app?  If so, post your thoughts below.

      548 Views 0 Comments Permalink Tags: users, 10-99, 100+, 1-9, app, smartphone, iphone, app_week, reward_cards, membership_cards, cards, wallet, cardking
      0

      Have you heard the term Android in relation to Smartphones but don't know what it means?  You've come to the right place.  Here are five Android basics every business should know:

       

      1 - Android is a mobile phone operating system.

       

      In a similar way to how a personal computer requires an operating system like Windows or Apple OS, a Smartphone needs software to run.  However, it's not practical to take a standard computer operating system and squeeze it into a mobile device.  Screen sizes, battery life and memory space all demand software specifically designed for a mobile device.  Google's answer to this need is Android and it's become the world's fastest growing mobile operating system.

       

      android_logo.gif

      Android logo (click image to enlarge)

       

      It's important to note that there isn't just one version of Android.  Google has released regular updates to the Android operating system in order to improve mobile efficiency and introduce new features. New versions are often referred to by their Google codenames: Cupcake (version 1.5), Donut (version 1.6), Eclair (version 2.0/2.1) and the latest release, Froyo (short for “frozen yogurt” - version 2.2).  Updates like this tell us two things:  1) Google is serious about evolving the quality of their software;  2) Google mobile Engineers have an affinity for sugary snacks!

       

      cupcake_2009.gifdonut_2009.gif eclair_2009.gif

      Cupcake, Donut and Eclair

       

      2 - Android powered Smartphones are offered by a variety of manufacturers.

       

      You may notice something different when it comes to the advertisement of Android Smartphones: a term similar to “powered by Android”.  Unlike Apple or BlackBerry mobile operating systems, Android is available from a variety of Smartphone manufacturers.  For example, the following 3G+ Smartphones are all Android powered:

       

       

      Having multiple manufacturers building Smartphones with Android means your business has more choice. Want a touch screen?  Full keyboard?  The options are there and more manufacturers are announcing new Android powered devices every month.

       

      3 - Thousands of free and paid apps are available on the Android Market.

       

      What makes Android so special is that it is an open platform.  This means that anyone with the proper skills can adjust or build programs to run on an Android device. As a result, thousands of strong applications are available to download from the Android Market.  While some vary in cost, a recent study determined that over 57% of applications on the Market were free.

       

      Here's a short video that describes how the Market works:

       

       

      4 – Android Smartphones offer unparalleled personalization

       

      Even in business, many Smartphone users like to personalize their experience.  This may take the form of a special ringtone or may go deeper to moving icons or changing the way a screen operates.  Android is currently the most customizable mobile operating system available.  Here are some examples:

       

      • Say good-bye to icons and grids. View messages, upcoming events, weather updates or whatever you need right on your screen with live widgets.
      • Change what you want to see on your screen from day to day. Facebook, web bookmarks or YouTube – it's up to you.
      • Create and design your own mobile experience with multiple homescreens.

       

      5 - Android works for small businesses.

       

      Android offers a strong and continually growing feature set for businesses.  Items such as wireless email integration, easy to manage contacts and efficient calendars are base features.  Hundreds of business specific apps are also available from the Android Marketplace.  A small business user will feel right at home on an Android powered Smartphone.

       

      For larger businesses, Android still has some growth to do.  Exchange server support has a number of challenges and remote management tools are not to the same level as BlackBerry or iPhone.  Watch for Google to make advancements in this area through 2010 and into 2011.

       

      Want to learn more?

       

      Two great options:

       

      1. Add a comment with your question below. Not only will you be able to tap into the experience of hundreds of other business professionals who are members of TELUS Talks Business, the team behind the scenes will bring in Android experts to get you the best available answer.
      2. If you prefer a one-on-one consultation, click the Contact link above, give some details about your business and a sales representative will contact you.  Don't worry, it won't be a hard sell sales person – they're here to help you grow our business and answer your Android questions.
      591 Views 0 Comments Permalink Tags: getting_started, 10-99, 1-9, smartphone, android, device, basics, google
      1 2 3 4 Previous Next

      Actions