Bluetooth headsets are standard equipment for businesses on the go. Not only do they facilitate multi-tasking, several provinces have made it illegal to drive while using your mobile phone unless you use a hands-free device. Before you replace or purchase headsets for your business, here are four items to consider:
- Environment
Consider the background noise of your work environment. Field worker? Loud equipment? Noisy vehicle? While almost all headsets have some sort of background noise reduction, some are better than others. For example, the Jawbone Prime is specifically designed to distinguish your voice from background noise (we will be doing a demonstration of this headset in the coming weeks). Look for a headset with noise reduction features that match your environment. Your customers and colleagues will “clearly” notice it (pun intended).
- Design
Have you ever worn a hat that's too tight? An uncomfortable headset is just as annoying. While it's impossible to find one type of headset that fits everyone perfectly, give consideration to its weight and size. The smaller and lighter, the more likely it ill fit comfortably. Also look for a headset that offers multiple ear sizes and an ear hook for stability. - Battery life
How long do you and your employees expect to go between recharging cycles? Bluetooth headsets average between 5 - 8 hours of talk-time between charges. Is that enough for an average day? (for big talkers it might not be!) Also some headsets can be charged with the same adapter as your smartphone. - Alternatives
No matter how good a headset may be, some people just don't like them. In that case, there are excellent alternatives. For example, visor mounted bluetooth speakers are excellent for driving. Classic corded headsets, while lacking noise reduction features, are also an easy alternative.
Do you have other considerations to add to the list? Experience with bluetooth headsets in your business? If so, please join in the conversation below.
