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Obviously telecommuting is not for everyone: doctors, polices, nurses, firefighters, and airline pilots can’t work on their laptops. But for other professions – customer service agents, airline reservation agents, sales and marketing, data-centre operators, advertising agencies; media buyers, indeed all kinds of ‘knowledge workers’ from junior to C-Suite - flex work offers clear cost reductions and a measurable impact on the environment.

 

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When employees don’t spend two hours in the car getting to and from work, they save on fuel and parking costs, and gain time to live life. Along with the reduction in greenhouse gas emissions to the environment, here are some other factors that I think employers and employees should consider, competitive advantages are among them:

 

  • reduction in traffic accidents

  • reduction in highway maintenance

  • reduction in parking structures. Paved lots spell the end of green spaces and trees

  • reduced electricity consumption at the office. Employers pay far less annually

  • reduction in office supplies and waste product

  • telecommuting reduces the amount of real estate required i.e. office space, saving the company a lot of money annually

  • reduction in repairs and maintenance to office buildings

  • telecommuting reduces the pressure on employees to find affordable housing near the office. Ditto the search for suitable schools and/or daycare

  • employee talent. Some employees start to look for new jobs because of the cost of commuting. Virtual work can build loyalty

 

Drawbacks

 

Employees need to consider the costs they’re going to absorb, namely: utility bills will go up; wear and tear on the house; office supplies e.g. paying for office equipment in the remote office.

 

Big picture?

 

Telecommuting reduces stress on the planet in more ways than one. When the green slogan “reuse, reduce, and recycle” is expanded to include resources like real estate, equipment, and people, it can reduce stress on employees and employers. It can save employers a lot of money. Ultimately telecommuting is the single best environmental initiative a company can make.

 

Employers, share your telecommuting stories. What percentage of the workforce is virtual? Are you measuring the returns in real estate and energy consumption and if so, what tools are you using?

 

Amber Nasrulla is an ex-pat Canadian writer based in L.A. who specializes in profiles from business leaders and scientists, to Hollywood celebrities. Her work has appeared in North American and British publications including L.A. Times, The Globe and Mail, Los Angeles Magazine, ELLE Canada, Chatelaine and London Weekly Times.

12,339 Views 0 Comments Permalink Tags: strategy, 10-99, 100+, 1-9, mobile_working, telework, teleworking, work, flexible, enterprise, amber_nasrulla
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What makes work and cities great in the coming years will look dramatically different than how “great” looked in the past 20 years. After all, technology has changed the way we can tackle complex urban issues, including traffic and communication.

 

I want to talk to you about Calgary as a model.

 

Calgary boasts the 2nd greatest number of head offices in Canada, next to Toronto, the highest per capita in the country. We have a disturbingly enormous issue with urban sprawl and (every economic developers dream) a booming population of young people. For context, did you know that in the past 10 years, the population of Calgary has grown by 30 per cent?

 

Calgary is set to take back its spot as the nation's leader in economic growth, with the city forecasted to become Canada's growth leader from 2011 to 2014. And a report by my organization, Calgary Economic Development, says the Calgary region can expect an unemployment rate of between 5.2 per cent and 6.2 per cent this year. The war for talent is back.

 

We are fortunate to have prosperity and we have spent money widening roads and adding lanes, expanding our Light Rail Transit system and other traditional infrastructure projects. And yet, in a recent study by the Toronto Board of Trade that examined traffic congestion in major North American and European cities, Calgary was one of the worst.

 

So sadly despite our efforts and investments in infrastructure our transportation issues are worsening instead getting better.

 

How is your city tackling the now global war for talent, the challenges associated with growth and environmental issues?

 

Let me introduce you to Calgary’s WORKshift program. Led by Calgary Economic Development, WORKshift is regional approach to promoting the practice of telework. It reminds us that work is something you DO not a place you GO. And it is establishing Canada’s first replicable model by which other regions can similarly adopt the practice.

 

WORKshift is not about companies sending their staff home to work in their bunny slippers five days a week. It’s about encouraging employees to work where and when they are most productive and efficient. Sitting in traffic for 63 minutes a day to get to and from work can, at the very least, be considered unproductive. This equates to 250 HOURS a year- just getting to and from work! Not cool.

 

WORKshift promotes, for example, that you work from home from 6am-9am and head into the office after the morning rush. Or that on Wednesday’s you work from your home office to avoid the disruption of the office. It’s about embracing the technology you already have (iPhone, BlackBerry, laptop) to avoid unnecessary commutes.

 

The models we see that work best are the part-time 1-2 day/ week arrangements, where employees get the best of the “heads down” time at home and the collaborative, social face-to-face time in the office.

So many knowledge workers spend their days in the cubicle jungle not speaking to anyone. Or better yet- how many of you have emailed the person sitting in the office next to you?

 

What is the greatest impediment to the growth of telework? It’s probably exactly what you’ve all caught yourselves thinking: HOW DO I KNOW

SOMEONE IS WORKING IF I CANT SEE THEM? This also roughly translates into 'I don’t trust my employees.'

 

Ask yourself: if your boss came to you tomorrow and asked you to take on a project team in a city on the other side of the country, would you say “No way! If I can’t physically be with them all the time to monitor them I couldn’t possible manage them”? I doubt it. And if you did, you probably wouldn’t be long for that job.

 

We are ALREADY managing virtual teams.

 

What you would be more likely to say is: “Yes, that would be grand. I’m going to fly there, get to know them, set project objectives and deliverables, and establish a standard for communication” We already know that we can manage by results rather than line of sight.

 

So … why can’t we bear the thought of “allowing” our trusted high-performers to work from home occasionally?

 

Daniel Pink’s NYT best seller Drive examines the recent research and science about human motivation.  Most of us have worked all of our careers in environments that were established under a set of assumptions that went something like this: “If I monitor you and bonus you, you will do great work”. 

The research tells us this: You give people with complex jobs autonomy, they perform BETTER.

You get better business outcomes. It's a fact.

 

And yet: When I meet with business leaders and suggest that 33% of Canadians would take a pay cut to have the option to telework and that they should integrate this into their business, they look at me like I am crazy.

 

As Dan Pink asserts, “There is a mismatch between what science knows and business does.” Do you agree?

 

If I haven’t yet convinced you of the validity of this approach, check out www.workshiftcalgary.com for details and resources.

 

Robyn M. Bews is the program manager for WORKshift.

791 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, mobile_working, leadership, telework, calgary_economic_development, teleworking, work, flexible
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Flex work is the new black. Gone are the days when the entire staff had permanent seating in a permanent office and worked nine-to-five. Here are the days when the company's most important resources can be there for the company before, during and after traditional work hours. The kicker is this: where they're working from is beside the point.

 

This summer we've blogged from across Canada, from an airport and a campground in Alberta to Toronto’s Centre Island and High Park to coffee shops and Grouse Mountain in Vancouver. Can you work anywhere? Yes. We mean really work, right? Absolutely.

 

Thank you to the thousands who’ve read and the guest bloggers who participated. The top seven tips on how to do it right, courtesy of the 2010 Work Anywhere series are as follows:

 

1. Plan getting there: You can’t get busy if you can’t get started.

Arriving late, confused and frustrated isn’t the best start to a productive day. Plot a route, look into transit times, parking availability. It sounds basic but it makes all the difference.

 

“You should try to have a plan in mind before heading out to work. Check out a map to see the main points of attraction if you’re visiting a park or Centre Island.”

– Erin Bury, Centre Island in Toronto

 

2 . Come prepared: You're not a camel, or on a hunger strike. Either bring it, or know where it is.

 

Have an idea where restrooms, seating and refreshments are located if you’re going to be working remote for a long period of time. If you’re dehydrated, starving or…how shall we say…wanting… you’re not doing your best work. Easy fixes, with a little planning.

 

“Do your research on the location before coming – I didn’t look up the location of any of the washrooms, something I’d need to know if I worked for an extended period of time.”

                        – Erin Bury, High Park in Toronto

 

3. Do the basics: The Weather Network has a place in your plan.

 

There’s nothing worse than a whole day of productivity scrapped because the (ideally) predictable big rain starts ten minutes after you log on. Set up a comfortable workspace in a quiet spot, and if it’s outdoors, make sure to check the weather before venturing out.

“Make sure you check the forecast if you’re working from any outdoor locations – your laptop will thank you.”

– Erin Bury, High Park in Toronto

 

4. Bring the right tools: Use technology to be sure you’re not leaving your connectivity to chance.

 

Do what you can – research, calling ahead etc. – to determine what connectivity your location affords. Pack a mobile internet key in case there’s a lack of WiFi access and poor connectivity issues. A good mobile phone with a flexible plan will increase efficiency.

 

“Last but definitely not least is having the right mobile Internet solution for our business needs. Hotels, airports and coffee shops offer Wi-Fi however for me, I need something fast and reliable. I often turn to my Mobile Internet device. Having mobile Internet provides the reliability that this road warrior requires every single time. I may forget my phone or my server maybe down, but without my mobile Internet, I would be disabled.”

– Stuart Crawford, Telecommuting from Alberta National Park

5. Power up.

Make sure your laptop, phone and devices are fully charged in case there aren’t any electrical outlets available, or bring an external battery pack.

 

“Make sure your phone, laptop and any other devices are fully charged before heading out – and if you’re there for a full day consider a battery pack or taking a lunch break at a nearby restaurant or coffee shop to recharge.”

                                                          – Erin Bury, High Park in Toronto

 

6. Deal with distractions.

 

Family. Bugs. The cacophony of the Air Show. Bring earplugs or headphones if you’re working in a loud outdoor space; wear insect repellent during the summer. If you’re working on vacation with your family, establish some “work time” guidelines that are acceptable to everybody. Your ability to get things done is contingent on your ability to focus.

 

“Mosquitoes can be a big problem in some areas of Canada. While mosquito repellents can be effective, the constant buzzing can make working unbearable.”

         – Peter Hartl, 5 tips for working from a campground

 

7. Enjoy your surroundings: You never know what will inspire your next great idea.

 

Be sure to take breaks to stretch, get the creative juices flowing, and enjoy working remotely.

 

“Getting away from the rat race provides the perfect opportunity for you to escape the distractions of office life. Leaving you completely free to focus on whatever you need to work on. Need to tighten up your business plan, review last quarter's sales figures or complete a project...getting away from the office facilitates the flow of great ideas and provides clarity.

– Stuart Crawford, Telecommuting from Alberta National Park

 

 

If you can’t do this last bit, no worries. There’s still time. Autumn is the perfect opportunity to hone your own personal Work Anywhere technique. Wool socks and an extra sweater might add to the bulk of your laptop bag, but look at it this way: no mosquitoes.

 

Did your company give their teams a flex work option this summer? Did they use it? Join the conversation, tell what worked or what didn’t.

655 Views 0 Comments Permalink Tags: business, mobile, tips, erin_bury, teleworking, work, internet_key, mobile_internet, wifi, stewart_crawford, peter_hartl, work_anywhere, flexible
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Mike is a proud sponsor of the 2010 Honda Indy Toronto track build!  To celebrate, Ontario businesses have a chance to win a pair of Gold Grandstand tickets to the Honda Indy and/or a free trial of Mike handsets for their team.

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413 Views 0 Comments Permalink Tags: 10-99, 100+, 1-9, mike, toronto, work, builtbymikechallenge, challenge, regional, track, honda_indy, ontario


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